1. Home
  2. Privacy Policy
tisu4d Official Documents

Privacy Policy tisu4d – Protecting Malaysian Players' Personal Data

Tisu4d treats member privacy as a priority, not merely a legal obligation. This document clearly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

PDPA 2010
Legal Compliance
SSL 256-bit
Data Encryption
Jan 2026
Last Updated
0
Data Sold to Third Parties
Last Updated: January 2026 Version 2.4 | Bahasa Melayu (ms-MY)
Privacy Policy Contents
Data We Collect
How We Use Your Data
Data Sharing & Disclosure
Data Security & Storage
Your Rights as a Member
Cookie & Tracking Policy
Register Safely
SSL 256-bit
Data Encryption
PDPA 2010
MY Law Compliant
0 Third Parties
Data Never Sold
24 Hours
Data Request Response

6 Privacy Commitments from tisu4d to Malaysian Members

These are not commitments that exist only on paper. Each one translates into concrete actions and systems that protect your data every single day.

Bank-Grade Encryption

All data transmitted between your device and tisu4d's servers is protected by 256-bit SSL/TLS encryption – the same standard used by Maybank and CIMB. No sensitive data travels unprotected.

Data Is Never Sold or Rented

Tisu4d has never and will never sell, rent, or share your personal information with any third party for marketing or commercial purposes. Your data belongs to you — it is not a business asset of ours.

Compliant with Malaysia's PDPA 2010

All of tisu4d's data handling practices fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). This means you have clear legal rights over your data and how it is used.

Minimum Data Access

Only tisu4d staff who genuinely need access to specific data in order to carry out their duties are granted permission to do so. The principle of least privilege access is enforced at every level of our organisation.

Full Control in Your Hands

You may request access to, updates to, corrections of, or deletion of your personal data at any time. tisu4d will process such requests within 24 business hours at no hidden cost.

Data Breach Notification

In the event of any security incident involving member data, tisu4d is committed to notifying affected members and the relevant authorities within the timeframes required under applicable Malaysian law.

Contents
1. Introduction & Scope 2. Data Collected 3. How Your Data Is Used 4. Legal Basis 5. Data Sharing 6. Data Security 7. Retention Period 8. Your Rights 9. Cookie Policy 10. Payment & Financial Data 11. Children's Privacy 12. Policy Amendments
Quick Summary: tisu4d collects your data solely to operate our services. We do not sell your data. You can request access to or deletion of your data at any time. All data is protected with bank-grade layered encryption and is fully compliant with Malaysia's PDPA 2010. The full policy is available below — written in plain language so you genuinely understand it, not just as a formality.
1
Introduction & Scope of Privacy Policy

This Privacy Policy explains how tisu4d ("we", "our platform") collects, processes, stores, and protects your personal information when you use the tisu4d.asia website and all related services.

This Policy applies to all individuals who:

  • Browsing or using the tisu4d website without creating an account;
  • Registering as a tisu4d member;
  • Using any games, promotions, or services provided by tisu4d;
  • Contacting the tisu4d customer support team.

By using the tisu4d platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the tisu4d platform and contact us to close your account if applicable.

Tisu4d operates in Malaysia, and all our data handling practices are governed primarily by Malaysia's Personal Data Protection Act 2010 (PDPA). Where other laws may apply, we take the approach that affords members' personal data the greater level of protection.

"We believe that trust is the foundation of the relationship between tisu4d and our members. Privacy is not merely a box to tick — it is a core value that shapes every system design decision and business practice we uphold."

– The tisu4d Data Security Team
2
Types of Data We Collect

Tisu4d collects data in the following categories, depending on how you interact with our platform:

A. Data You Provide Directly
  • Identity information: Full name, identity card number (MyKad), date of birth, gender.
  • Contact information: Email address, Malaysian phone number, delivery address (for Platinum VIP members receiving physical gifts).
  • Account details: Your chosen username and password in hashed form — tisu4d does not store passwords in plain text.
  • Payment information: Payment methods you have registered (Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX, Maybank2u, CIMB Clicks) — bank account numbers or digital wallet IDs are stored in encrypted form and used solely for processing transactions.
  • Verification documents: Copies of identity documents such as your MyKad submitted for account verification purposes.
B. Automatically Collected Data
  • Usage data: Games you play, session duration, access frequency, and in-game actions.
  • Transaction data: Deposit, withdrawal, wagering, and winnings history — this data is retained for compliance purposes, dispute resolution, and fraud control.
  • Technical data: IP address, device type, operating system, browser, and device identifiers used to access tisu4d.
  • Cookie data: Session information and user preferences stored via cookies — see Section 9 for full details.
C. Data from Third Parties
  • Identity verification information from recognised KYC (Know Your Customer) service providers to ensure the accuracy of member identities.
  • Information from payment service providers to verify financial transactions.
Data We Do NOT Collect: tisu4d does not collect full credit card details or banking PIN numbers. All sensitive financial transaction processing is handled directly by recognised payment service providers and protected by their own security systems — this data never passes through or is stored within tisu4d's systems.
3
How tisu4d Uses Your Personal Data

Tisu4d uses your personal data only for legitimate purposes that are directly related to the provision of our services. The following are the specific purposes for which your data is used:

Purpose of Use Data Involved Legal Basis
Account management & registration Name, email, phone number, password Contract
Financial transaction processing Payment methods, transaction history Contract
Identity verification (KYC) MyKad, full name, date of birth Legal obligations
Fraud prevention & security IP address, device data, login history Legitimate interests
Customer Support Contact information, account history Contract
Service communications (non-marketing) Email, phone number Contract
VIP programme & rewards Game history, deposit data Contract
Product improvement & analytics Anonymised usage data Legitimate interests
Marketing communications (optional) Email, phone number Consent

Tisu4d will not use your data for any purpose other than those stated above without first obtaining your explicit consent. For marketing communications, you may unsubscribe from promotional emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at support@tisu4d.asia.

4
Legal Basis for Data Processing

Under Malaysia's PDPA 2010, tisu4d processes your personal data on the following legal bases:

  • Performance of a contract: Data processing is necessary to fulfil the agreement between tisu4d and you as a member — including account management, payment processing, and the provision of gaming services.
  • Legal obligations: Certain data must be collected and retained to comply with Malaysian law — for example, Know Your Customer (KYC) requirements under Malaysia's anti-money laundering laws (AMLA).
  • Legitimate interests: In certain cases, tisu4d processes data based on the legitimate interests of business operations, provided these do not override your fundamental rights – for example, fraud detection and platform security.
  • Consent: For specific purposes such as marketing communications, tisu4d only processes your data after obtaining your explicit consent. You may withdraw that consent at any time.
5
Data Sharing & Disclosure

Tisu4d does not sell, rent, or share members' personal data with third parties for marketing or commercial purposes. Data may be shared only in the following limited circumstances:

Payment Service Providers

Transaction information that must be shared with providers such as Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and banks supporting FPX, solely for the purpose of processing your deposits and withdrawals. This data is shared only to the extent necessary to complete the relevant transaction.

KYC Service Providers

Identity information required for verification is shared with recognised identity verification service providers that have entered into strict data protection agreements with tisu4d.

Authorities & Law Enforcement

Tisu4d will disclose personal data to Malaysian authorities (police, courts, or regulatory bodies) when required by a valid court order or applicable law. tisu4d will notify the affected member as soon as reasonably possible, unless prohibited from doing so by such an order.

Technical Service Providers

A small number of technical service providers that assist in operating the tisu4d platform may need to access certain data within the scope of their assigned tasks – for example, cloud infrastructure providers. All such providers are bound by data protection agreements that prohibit them from using the data for any other purpose.

Important: tisu4d does not share data with parent companies, subsidiaries, or affiliated entities for cross-marketing purposes. In all data sharing arrangements, tisu4d ensures that recipients adhere to data protection standards equivalent to or exceeding those required under Malaysia's PDPA.
6
tisu4d Data Protection Security Measures

Tisu4d invests seriously in security infrastructure to protect members' personal data. The following are the security layers we have put in place:

  • Data encryption in transit: All communication between your browser or app and tisu4d's servers is encrypted using TLS 1.3 — the same protocol used by Malaysia's leading financial institutions.
  • Data encryption at rest: Sensitive data stored in tisu4d's databases is encrypted using AES-256 standards. Passwords are stored in hashed form using a secure algorithm and cannot be reversed.
  • Access controls: Access to systems containing personal data is restricted to staff who genuinely require it, and is protected by multi-factor authentication (MFA).
  • 24/7 security monitoring: tisu4d's systems are continuously monitored to detect suspicious activity, unauthorised access attempts, and other security threats.
  • Regular security audits: tisu4d undergoes periodic independent security audits to identify and address any vulnerabilities before they can be exploited.
  • Data segregation: Withdrawal data and game data are stored separately with distinct access controls to ensure that a breach in one system does not expose the full dataset.
Security Reminders for Members: While tisu4d does everything possible to protect your data on our end, account security also depends on your own actions. Always use a strong, unique password, enable two-factor authentication (2FA) where available, and never share your login credentials with anyone. Contact us immediately if you suspect unauthorised access to your account.
7
Data Retention Period

Tisu4d retains your personal data only for as long as necessary to fulfil the original purpose of collection or to meet our legal obligations. Below is a guide to retention periods by data category:

  • Active account data: Retained for as long as your account remains active and for 7 years after account closure, in line with financial record requirements under Malaysian law.
  • Financial transaction history: Retained for 7 years after the transaction date in accordance with Malaysian tax and financial regulatory requirements (including anti-money laundering obligations).
  • KYC verification documents: Retained for the duration of the active account and for 5 years after account closure, in accordance with legal compliance requirements.
  • Technical log data: Retained for 90 days before being automatically deleted, unless related to an ongoing security investigation.
  • Customer support communication data: Retained for 3 years for reference and dispute resolution purposes.
  • Marketing data (consent-based): Retained until you withdraw your consent, then deleted within 30 days.

Once the relevant retention period has elapsed, data will be securely deleted or fully anonymised so that it can no longer be linked to you as an individual.

8
Your Rights as a tisu4d Member Under PDPA

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by tisu4d:

Right of Access

You may request a copy of the personal data we hold about you. We will provide it within 14 business days.

Right to Correction

If your data is inaccurate or incomplete, you may request a correction. We will update the data within 7 business days.

Right to Erasure

You may request the deletion of your personal data. Such requests are subject to any applicable legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time, without needing to provide a reason.

Right to Restrict Processing

In certain circumstances, you may request that we restrict the processing of your data while your request is under review.

Data Portability Rights

You may request your data in a machine-readable format for transfer to another service provider where applicable.

To exercise any of the rights above, contact us at support@tisu4d.asia stating the subject line "PDPA Rights Request" and clearly describing your request. We may need to verify your identity before processing it to protect your privacy. No charges apply for reasonable data rights requests.

9
Cookie Policy & Tracking Technologies

Tisu4d uses cookies and similar tracking technologies to ensure the platform functions properly and to enhance the user experience. The following are the types of cookies we use:

Mandatory
Session Cookies & Authentication

Required to maintain your login session, prevent CSRF attacks, and ensure account security. These cookies cannot be disabled without affecting core platform functionality.

Mandatory
Security & Fraud Prevention Cookies

Helps identify suspicious activity, unauthorised login attempts, and usage patterns associated with fraud. Essential for protecting your account.

Functional
Preference Cookies

Stores your preferences such as language, display settings, and favourite games. Enables a more personalised experience each time you return to tisu4d.

Analytics
Analytics Cookies (Anonymised)

Usage data is collected in aggregated, anonymised form to help us understand how players use the platform, enabling improvements based on real data. This information is never linked to your individual identity.

You can manage your cookie settings through your browser. However, disabling mandatory cookies may affect the functionality of the tisu4d platform, including your ability to log in. For guidance on managing cookies in your browser, refer to the relevant browser help documentation.

10
Financial Data Privacy & Payment Transaction Security

As tisu4d involves real financial transactions, the protection of members' financial data receives particular attention:

  • All deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, FPX, Maybank2u, and CIMB Clicks are processed through payment gateways that comply with industry security standards.
  • Tisu4d does not store full credit or debit card details, CVV numbers, or banking PINs in any of our systems. Such information is processed directly by the relevant payment providers.
  • Your transaction history is stored within tisu4d's systems for customer support, dispute resolution, and compliance with anti-money laundering laws (AMLA). Access to this history is strictly restricted.
  • Tisu4d implements automated transaction monitoring to detect suspicious patterns that may indicate fraud or money laundering. This is a legal obligation under applicable Malaysian legislation.

If you notice any transactions in your tisu4d account that you do not recognise, contact our support team immediately at support@tisu4d.asia for investigation. Our security team is available 24/7.

11
Children's Privacy & Age Restrictions

Tisu4d strictly does not target or collect personal data from individuals under the age of 18. Our platform is not designed for use by children or minors below the age of majority as defined under Malaysian law.

If we find that personal data belonging to an individual under 18 years of age has been collected in our systems without adequate age verification, we will take the following steps:

  • Associated accounts will be suspended immediately and investigated;
  • All collected personal data will be securely deleted;
  • Any funds in the account will be returned once identity verification is complete;
  • Such cases will be reported to the relevant authorities if required.

If you become aware that someone under the age of 18 has registered a tisu4d account, please notify us immediately at support@tisu4d.asia.

12
Privacy Policy Amendments & Contact Us

Tisu4d reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements. When we make significant changes:

  • We will update the "Last Updated" date at the top of this page;
  • For material changes, we will send an email notification to all registered members at least 14 days before the changes take effect;
  • We will also display an in-platform notification when you log in;
  • Your continued use of the tisu4d platform after any changes take effect constitutes acceptance of the revised Privacy Policy.

For any questions, concerns, or requests regarding this Privacy Policy or how tisu4d handles your personal data, please contact our Data Privacy Officer:

tisu4d Data Privacy Officer
support@tisu4d.asia (subject: "Privacy Policy Enquiry")
Response time: within 24 business hours
Website: tisu4d.asia/privacy-policy
Current Version: This is Privacy Policy version 2.4, updated in January 2026. This document supersedes all previous versions. tisu4d is committed to maintaining a privacy policy that is clear, easy to understand, and genuinely protective of your rights as a Malaysian member.

FAQ – tisu4d Privacy Policy

Answers to the questions most frequently asked by Malaysian members about privacy and data protection at tisu4d.

Yes, this is an absolute commitment from tisu4d. We have never sold, rented, or shared members' personal data with any third party for marketing or commercial purposes, and we never will. If you receive any marketing from a party claiming to have obtained your data from tisu4d, it is fraudulent — and we encourage you to report it to us at support@tisu4d.asia. Your data is only shared with technical service providers directly involved in the operation of the tisu4d platform, and all such parties are bound by strict data protection agreements.

To request access to or deletion of your data, send an email to support@tisu4d.asia with the subject line "PDPA Rights Request – [Your Username]". Clearly state the nature of your request — whether you wish to receive a copy of your data, correct inaccurate information, or request deletion. We may need to verify your identity first to confirm the request is being made by the actual account holder. For access requests, we will provide a copy of your data within 14 business days. For deletion requests, processing will be completed within 30 days, subject to any applicable legal retention obligations.

In the event of a security incident involving member data, tisu4d will follow a strict incident response procedure. First, we will identify the scope of the incident and isolate any affected systems. We will then notify members whose data may have been affected within the timeframe stipulated by Malaysia's PDPA, and inform the Personal Data Protection Commissioner where applicable. We will provide clear information about what happened, what data was involved, and the steps we are taking to address the incident and prevent recurrence. The security of member data is our priority, and we will not attempt to conceal any such incident.

No. tisu4d does not store full credit card details, CVV numbers, banking PINs, or your online banking passwords in any of our systems. All sensitive payment processing is handled directly by recognised third-party payment gateways — such as Bank Negara Malaysia's FPX system, the Touch 'n Go platform, or DuitNow infrastructure. tisu4d only receives confirmation that a transaction was successful or failed, along with basic information such as the transaction amount and a reference identifier. Your sensitive financial information never leaves the security systems of the relevant payment provider.

Yes, you can opt out of receiving marketing and promotional emails from tisu4d at any time without closing your account. The easiest way is to click the "Unsubscribe" link found at the bottom of every promotional email we send. Alternatively, you can email support@tisu4d.asia with the subject line "Unsubscribe from Marketing" and we will remove you from the marketing list within 5 business days. Please note that opting out of marketing emails does not mean you will stop receiving important transactional emails — such as deposit confirmations, withdrawal notifications, or security alerts — which form part of your account service and cannot be disabled.

Tisu4d Related Policy Documents

This Privacy Policy forms part of tisu4d's broader policy framework. Please also read the following documents for a full understanding of your rights and responsibilities.

📋
Terms & Conditions
Terms of use covering the tisu4d platform, deposits, withdrawals, bonuses, and game rules.
💚
Responsible Gaming
Responsible gambling tools, support resources, and tisu4d's commitment to healthy play.
🏢
About Us
Learn about the mission, vision, core values, and the team behind the tisu4d Malaysia platform.
❓
Frequently Asked Questions
Answers to the most frequently asked questions about the tisu4d platform and its services.

Your Privacy Is Protected. Ready to Play at tisu4d?

Your personal data is protected with bank-grade layered encryption and a Privacy Policy fully compliant with Malaysia's PDPA. Over 500,000 Malaysian players already trust tisu4d — join them today.

Register Safely View Current Promotions

Already have an account? Log In Here  |  Privacy enquiries: support@tisu4d.asia

Bahasa Melayu