Terms & Conditions tisu4d — Malaysian Platform User Guide

Throughout this Terms & Conditions document, the following words and phrases carry the meanings stated below, unless the context requires a different interpretation:

• "tisu4d" refers to the online betting platform accessible via the tisu4d.asia website and all related applications provided by the platform operator.
• "Member" refers to any individual who has successfully registered an account at tisu4d and has received a registration confirmation.
• "Platform" refers to the full suite of tisu4d's online services, including the website, mobile app, and all games and services contained therein.
• "Funds" refers to any amount in Malaysian Ringgit (MYR) that has been deposited, redeemed, or held within a member's tisu4d account.
• "Bonus" refers to any additional credits, cashback, VIP points, or other rewards credited to a member's account as part of tisu4d's promotional programme.
• "Rollover" or "Wagering Requirement" refers to the total wagering amount a member must complete before bonus funds can be converted into withdrawable cash.
• "Games" refers to all entertainment categories available on tisu4d, including lottery, Baccarat, poker, Jackpot, slots, and Live Casino.
• "Malaysia" refers to the Federation of Malaysia, including Peninsular Malaysia, Sabah, and Sarawak.

To register and use tisu4d's services, you must fully meet all of the following eligibility requirements:

• You must be at least 18 years old at the time of registration. tisu4d strictly prohibits membership or use of the platform by individuals under the age of 18.
• You must be acting on your own behalf – not on behalf of a business entity, corporation, or any other individual.
• You must have full legal capacity to enter into a binding agreement.
• You are not currently on any self-exclusion list or gambling prohibition enforced by any relevant authority.
• You must be able to receive payments through a valid Malaysian financial method.

Creating a tisu4d account is free and can be completed in under 2 minutes. However, there are several important conditions that must be met:

• One account per member: Each individual is permitted to hold only one active tisu4d account. Registering multiple accounts – whether using the same or different information – is strictly prohibited and may result in the closure of all associated accounts and the forfeiture of all funds therein.
• Accurate information: All information provided during registration – including your full name, identification card number, Malaysian phone number, and email address – must be accurate and current. False or incomplete information may delay or prevent withdrawal processing.
• Password security: You are solely responsible for the security of your account password. tisu4d recommends using a strong, unique password. Do not share your login credentials with anyone.
• Malaysia phone number: Registration requires a valid Malaysian phone number for OTP verification. International numbers are not accepted for new registrations.

Tisu4d reserves the right to decline any registration application without providing a reason. tisu4d's decisions regarding member eligibility are final.

Tisu4d supports all major digital payment methods in Malaysia for members' convenience. All deposits must comply with the following conditions:

• All deposits must be made from a payment method registered in the member's own name. Deposits from third-party accounts will not be accepted and will be returned after any applicable processing fees are deducted.
• Tisu4d does not charge any fees for deposits; however, your payment service provider may apply charges in accordance with their own policies.
• All deposits are final once processed. Deposits that have been used for gameplay are non-refundable.
• Tisu4d reserves the right to request proof of ownership for the payment method used if there is any doubt regarding the payer's identity.

Tisu4d is committed to ensuring a fast, secure, and transparent withdrawal process for all members. Withdrawals are subject to the following conditions:

• Minimum withdrawal: The minimum withdrawal amount is RM 30 per transaction.
• Withdrawal methods: Withdrawals must be made to the same payment method used for the deposit, or to a Malaysian bank account registered in the member's name. Withdrawals to third-party accounts are not permitted under any circumstances.
• Identity verification: tisu4d reserves the right to request identity verification before processing any withdrawal. Documents commonly required include a copy of your national ID (MyKad) and proof of ownership of the payment method used.
• Processing time: Withdrawals for standard members are processed within 1–3 hours; Gold members within 30 minutes; Platinum members in real time. All timeframes are subject to normal operating hours and standard security verification.
• Withheld withdrawals: tisu4d reserves the right to place a hold on any withdrawal that raises suspicion or requires further investigation. The member will be notified if this occurs, and the investigation will be concluded within 5 business days.
• Bonus rollover requirements: Any bonus funds that have not met the rollover requirements cannot be withdrawn. Attempting to withdraw funds before the rollover is fulfilled will result in the cancellation of that bonus.

Tisu4d offers a wide range of promotions and bonuses for Malaysian members. All promotions are subject to the specific terms stated on each promotion's page, in addition to the following general conditions:

• One promotion at a time: By default, only one deposit promotion can be active at a time. Any exceptions will be explicitly stated in the relevant promotion's terms.
• Pre-deposit activation: Most deposit promotions must be activated before a deposit is made. Failure to activate prior to depositing means the promotion will not apply to that deposit – no exceptions can be made once the deposit has been processed.
• Rollover requirements: All deposit bonuses are subject to rollover requirements as stated in the relevant promotion terms. Rollover is calculated based on total wager amount, not winnings. The timeframe to complete rollover varies by promotion.
• Bonus expiry: Bonuses whose rollover requirements are not met within the specified period will expire automatically without compensation. The original deposited funds are not affected by bonus expiry.
• Promotion abuse: Any attempt to abuse promotions – including the use of multiple accounts, systematic hedging of bets, or the use of automated software – will result in the cancellation of all bonuses and may lead to account closure.
• Promotion changes: tisu4d reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice. Promotions already active for a member will not be affected until they expire.

For full details on currently available promotions, please visit the tisu4d Promotions.

All games available on tisu4d — lottery, Baccarat, poker, Jackpot, slots, and Live Casino — are subject to the following general rules:

• Final decisions: All game outcomes recorded by the tisu4d system are final and binding. Results cannot be disputed solely on the basis that a member is dissatisfied with the outcome.
• Random Number Generator (RNG): All machine-based games on tisu4d use an RNG that has been independently verified and audited, ensuring fair outcomes on every spin or game result.
• Minimum and maximum bet limits: Each table or game has set minimum and maximum bet limits. These limits may change based on promotions or VIP membership tier.
• Technical interruptions: If a game is interrupted due to a technical issue before completion, any affected bets will be refunded to the member's account balance. tisu4d is not liable for losses caused by internet disruptions on the member's end.
• Game-specific rules: Each game category has its own additional specific rules. Poker rules can be found on the Poker, baccarat rules on the Baccarat, and lottery rules on the Lottery.

Tisu4d's VIP Rewards Programme is subject to the platform's general terms and conditions, as well as the VIP programme-specific terms available on the VIP Rewards. Here are the key things you need to know:

• VIP status is reviewed every 3 months based on cumulative deposits during that period. Status may be upgraded or downgraded depending on member activity.
• VIP points do not expire as long as the account remains active and compliant with the terms of use.
• VIP upgrade bonuses are credited automatically and are subject to the rollover requirements stated in the VIP programme terms.
• Tisu4d reserves the right to modify the structure, benefits, or terms of the VIP programme with at least 14 days' notice to affected members. Any changes will not reduce the value of VIP points already accumulated.
• Redeemed VIP points cannot be refunded or converted back to points once the redemption process is complete.

Tisu4d takes the protection of members' personal data seriously under Malaysia's Personal Data Protection Act 2010 (PDPA). A summary of our privacy policy is as follows:

• Data collection: tisu4d collects only the personal data necessary for registration, verification, payment processing, and customer support.
• Data usage: Your data is used to manage your account, process transactions, provide support, and send service-related communications for the tisu4d services you have subscribed to.
• Data sharing: tisu4d does not sell, rent, or share members' personal data with third parties for marketing purposes. Data may be shared with recognised payment service providers solely for transaction processing purposes.
• Member rights: You have the right to access, update, or request the deletion of your personal data by contacting support@tisu4d.asia.
• Data security: All data is stored on servers protected with 256-bit SSL encryption and strict access controls.

For our full and detailed Privacy Policy, please visit the tisu4d Privacy Policy.

Tisu4d maintains a safe and fair gaming environment by strictly prohibiting the following behaviour:

• Registering or operating multiple accounts to obtain promotional advantages or bonuses you are not entitled to.
• Using bots, automated scripts, or any tools that manipulate tisu4d's gaming systems.
• Colluding with other players in PvP games such as poker to gain an unfair advantage.
• Transferring funds between member accounts to generate artificial betting volume in order to meet rollover requirements.
• Using a false identity, stolen credit card information, or any unauthorised payment method.
• Any attempt to hack, disrupt, or exploit technical vulnerabilities within the tisu4d platform.
• Spreading false or defamatory information about tisu4d or any other member.
• Engaging in any activity that violates applicable Malaysian law.

Tisu4d reserves the right to suspend or close any member's account in the following circumstances:

• Violation of any section of these Terms & Conditions.
• Failure to complete the identity verification process within the specified timeframe.
• Suspected fraud, money laundering, or other illegal activity.
• A request from Malaysian law enforcement authorities.
• A self-suspension request submitted by the member for responsible gaming reasons.

If an account is closed due to a breach of terms, tisu4d reserves the right to forfeit all funds held in that account. If the closure is initiated by the member or due to technical reasons with no breach involved, any legitimate remaining balance will be returned once the review process is complete.

Members who wish to close their own account may contact the tisu4d support team at support@tisu4d.asia. Closure requests will be processed within 3 business days.

Tisu4d is fully committed to the principles of responsible gaming. We provide the following tools to help members manage their gaming activity:

• Deposit limits: Members can set daily, weekly, or monthly deposit limits. Limits take effect immediately and can only be increased after a 7-day waiting period from the date of the request.
• Loss limits: Members may set a maximum loss limit for a specified period. The platform will automatically end the gaming session once the limit is reached.
• Time limits: Members can set a daily session time limit. A notification will be sent when the limit is approaching.
• Cool-off period: Members may request a break period ranging from 24 hours to 6 weeks. During this time, the account remains active for balance inquiries but cannot be used for gameplay or deposits.
• Self-exclusion: For more serious cases, members may apply for self-exclusion, which fully blocks access to the platform for a specified period or permanently.

To access these tools or get support related to responsible gaming, please visit the Responsible Gaming us or reach our team at support@tisu4d.asia.

Tisu4d provides its platform on an "as-is" basis, with our best efforts to maintain consistent and reliable service. That said, the following should be noted:

• Tisu4d does not guarantee that the platform will always be free from technical disruptions, internet outages, or other technical issues beyond our control. Every effort will be made to restore any disruption promptly.
• Tisu4d is not liable for any losses arising from equipment failure, internet connectivity issues, or technical problems occurring on the member's end.
• Game outcomes that occur under normal circumstances – even if unfavourable to the member – are not eligible for compensation.
• All content on the tisu4d platform, including betting tips and game statistics, is provided for informational purposes only and does not constitute a guarantee of outcomes.
• Tisu4d's maximum liability to any member under any circumstances is limited to the cash deposit balance held in that member's account at the time of the incident.

Tisu4d reserves the right to modify, amend, or update these Terms & Conditions at any time. The amendment process is as follows:

• For significant amendments that affect member rights, at least 14 days' notice will be given via registered email or in-platform notification.
• For minor amendments relating to language clarity or technical improvements, changes may take effect immediately upon being published on this page.
• Continued use of the tisu4d platform after the effective date of any amendment constitutes acceptance of the revised terms.
• If you disagree with any amendments, you have the right to stop using the platform and close your account.

These Terms & Conditions are governed by and construed in accordance with the applicable laws of Malaysia. Any disputes arising in connection with the tisu4d platform shall first be resolved through negotiation. Should negotiation fail, the dispute will be referred to the appropriate Malaysian court of jurisdiction.

For any enquiries regarding these Terms & Conditions, please contact the tisu4d legal team at support@tisu4d.asia, with the subject line "Terms & Conditions Enquiry" for a prioritised response.